2019-2020 Catalog with Addendum II 
    
    Aug 14, 2022  
2019-2020 Catalog with Addendum II [ARCHIVED CATALOG]

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IT 610 - IT Services and Administration


Lecture Hours: 3
Lab Hours: 0
Credit Hours: 3
Terms Offered: Fall

Presents contemporary topics affecting the day-to-day operational aspects of an IT organization, including asset tracking, customer care, human resources, support services and service metrics, budgeting, capacity planning, vendor relationships, and contracting and purchasing.



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